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HomeCoursesAlcohol TrainingNSW RSA : SITHFAB002 - Provide responsible service of alcohol (Release 1)

NSW RSA : SITHFAB002 - Provide responsible service of alcohol (Release 1)


RSA NSW ONLINE TRAINING - Approved by Liquor & Gaming NSW (formerly OLGR)

Do I need to do this course?

  • If you already hold a NSW RSA interim certificate or competency ID card that is due to expire then you are only required to complete the RSA NSW Online refresher course - click here
  • If you hold a RSA NSW paper certificate that expired prior to 30th June 2016, then you must complete the full RSA NSW course again.
  • If you have NEVER completed a RSA NSW course previously then you will be required to complete the full RSA NSW course.
  • If you have a national statement of attainment for RSA completed within the last 5 years in another state or territory, then you need only complete the RSA NSW Online Bridging course 

**** Please note, refunds wil not be provided if you already have an existing NSW RSA Interim certificate or Competency ID card and you have chosen to complete the course again.


Government changes approved January 2015 now mean we are the first Registered Training Organisations (RTO’s) to be approved to deliver the official Liquor & Gaming NSW RSA course online!

Eliminate the hassle of face-to-face training and complete your NSW Responsible Service of Alcohol Certificate conveniently from home or office anytime 24/7.

Access All Areas Training Nationally Recognised RSA online course is approved by the Liquor & Gaming NSW and Australian Skills Quality Authority (ASQA) and is accepted in NSW.

Quick FAQ's

  • RSA NSW course material (Handbook and Assessment)
  • Free 1300 helpline
  • Interim certificate issued and emailed to allow immediate start to work
  • NSW RSA Photo Competency card fee $70 is included in course fee
  • Bonus! - at no additional cost you will receive a National RSA statement of attainment - SITHFAB002 (value $45). Valid in WA/NT/SA/QLD/TAS)
  • Typical course duration 4-6 hours (self paced)
  • 3 Months to complete your training
  • Validity - Competency ID cards are valid for 5 years
  • There are no hidden fees or additional charges 

Please note Certificates are issued daily at 5pm daily (est)

365 days a year service - train and receive your certificate today!

Any person who undertakes the RSA NSW Online course with AAAT and who successfully completes their training prior to 5pm will receive their Liquor & Gaming NSW approved Interim certificate shortly after 5pm! This service is provided 7 days a week - 365 days a year.

*persons who successfully complete training after 5pm (EST) will be issued the following day at 5pm (EST)

Course Information:

  1. Overview
  2. Before you get started
  3. How long does it take to complete the training and assessment?
  4. Course & Assessment details
  5. What happens if you get some questions wrong?
  6. Proof of Identification
  7. How do you obtain your RSA Photo Competency card?
  8. Can I work straight away?
  9. System requirements
  10. Start your training now


Step 1: Register and pay for your course.

Step 2: Study the RSA NSW Online course material and complete the assessments

Step 3: Once your assessment has been marked and approved by our assessors, you will receive via email your RSA NSW Interim certificate. This certificate permits you to work in licensed premises straight away.

NOTE: Interim Certificates are valid for 90 days to allow you time to obtain a Liquor & Gaming NSW RSA Photo Photo Competency card that is valid for 5 years. The cost of the NSW RSA Photo Competency card is included in our course fee. See “How do you obtain your RSA Photo Competency card?”



To ensure you receive an adequate level of support with your training and assessment, please consider the following questions.

  • Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this Online course?
  • Do you believe you have the literacy skills to read and interpret documents such as Proof of age cards and driver’s licences, statutory or warning signs, wording within advertising or promotional material, in house policies and procedures and plain-English regulatory and advisory information issued by local, or state and territory liquor licensing authorities?
  • Do you believe that you have the numeracy skills to calculate measures of standard drinks and determine alcohol consumption?
  • There will be mini questionairre at the commencement of your training to establish your level of language, literacy and numeracy.

If you are not confident that you will understand any of the components of this Online training, contact us - 1300 287 554 or email rsansw@aaat.edu.au  and we will make arrangements to assist you.

Please note:

  • All students are questioned at the time of enrolment where they are provided with the opportunity to declare special needs in this area. If this is not indicated, the student has declared they have the minimum language, literacy and numeracy skills to proceed with online learning.
  • In addition, all students are required to undertake a short LLN self-assessment prior to the commencement of training. Satisfactory completion of the assessment is required prior to issuance of a statement of attainment.


The time taken to finish the course will vary from person to person - typically to read the course material takes between 4 - 5 hours and completing the assessment should take approximately 40 minutes.

As long as we receive your assessment before 6pm EST, and its not a public holiday, one of our trainers will mark your assessment and email you advising whether you have passed the assessment that same day!

*Please note you have 3 months to complete your training before your account is deactivated at which time you can request to reactivate however this remains at the discretion of AAAT as per terms and conditions.


RSA NSW Online unit: You will learn to Legally sell, serve and promote alcohol; Measure standard drinks and advise patrons; Assess and monitor the levels of intoxication of patrons; Sell or serve alcohol responsibly; Assist customers to drink within appropriate limits; Assess alcohol-affected customers and identify customers to whom sale or service must be refused; Refuse to provide alcohol to intoxicated patrons; Detect and prevent underage drinking.

To ensure that you meet the learning outcomes for this unit, you are asked to complete the following General Assessment requirements – there are three (3) main stages of the assessment:

1. Knowledge Assessment

The knowledge assessment refers to the quizzes contained throughout the course which are found at the end of each module, each question must be answered correctly to enable you to proceed to the next module. If an incorrect answer/s is submitted you will be automatically taken to the beginning of the module to re-read content and re-answer the incorrect question/s

2. Case Study Assessment

This assessment includes short answer questions that must be answered correctly and in your own words. It is an online written assessment which requires AAAT assessors to mark answers, which means that you do NOT receive your certificate immediately, however we aim to assess as soon as possible, generally, you will receive your certificate same day as successful completion.

3. Verbal Assessment

You will be required to contact the AAAT team on 1300 287 554

0800-1700 (AEST) Monday to Friday or

1100-1400 Sat & Sun.

  • The verbal assessment takes only a few moments of your time to complete.
  • You will be asked two to three (2-3) randomly automated selected questions from the course content.
  • Please have your form of ID provided at commencement of training along with the ID number ready as you will be asked to verify and confirm this ID.

All assessment stages are required to be answered correctly, if a question is answered incorrectly during stage 2 & 3, the student will receive feedback/discussion from our assessors and asked to resubmit. Stage 1 requires 100% competency to enable the student to proceed as noted under heading ‘Knowledge Assessment’


If you answer a question incorrectly - don’t panic. You don’t have to complete the entire assessment again. You only need to re-attempt the incorrect question/s, you are required to obtain 100% before we will issue your certificate.

We suggest that take time to review the learning material carefully before re-attempting your question/s. You will be required to spend a minimum of 30 minutes in each module and you will be required to attain a 100% pass before proceeding to the mext module.


  1. ID - We are required by law to verify your identity. You will be asked to provide a legible copy of a photo identification - for example a drivers licence, proof-of-age card or passport. Detailed instructions on what is required and how to submit will be sent to you in your confirmation email and is included at the commencement of your online training. Providing proof of ID is a pre-requisite to receive your certificate.
  2. Student Integrity Declaration - In addition you will be required to submit an online form which delcares that you are the person that has completed the training and assessments - this is a requirement of Liquor & Gaming NSW. The declaration is located in your training account, all you need to do is simply complete the form to submit.
  3. USI - Unique Student Identifier (USI):  From 1 January 2015 all students are required by law to have a USI. All recognised training providers offering this course are required to collect this information. It is easy to do and is part of the registration process.


Important changes for RSA and RCG Competency Card

From 1 August 2015, Service NSW will manage the Proof of Identity check service for RSA and RCG competency card applications.

This new arrangement will simplify the way customers do business with the NSW Government. Service NSW is the government’s one-stop shop for transactions and has many locations around NSW.

Service NSW service centres and affiliated locations where Proof of Identity checks can be done can be searched for on its website at www.service.nsw.gov.au/service-centre

You are required to bring to your appointment 100 points of identification (see back of Interim Certificate for more information) and your Interim Certificate. Your RSA Photo Competency card will be ordered and sent to you within 3 weeks As you have already paid the $70 application fee as part of the cost of your course there’s nothing more to pay!


YES ! You are permitted to work immediately with your interim certificate for a period of up to ninety (90) days in which time you will be required to apply for your competency card from your nearest Service NSW centre. Please remember it can take 3 weeks to process the card, so don't leave until the last minute or you may find you are unable to work.

Please refer to the Liquor & Gaming NSW Student Page for further information



  • A valid Email account.
  • A valid form of identification.
  • Either a Digital camera / scanner / fax / iPhone or ability to upload documents from your files to your student account.
  • A reliable internet connection
  • A reliable Browser *preferably Chrome