NT- Effective Conflict Resolution in the Workplace- Non Accredited

Training on effective ways to manage conflict in the Hospitality or Retail industry

Hospitality and retail employees are constantly faced with situations of conflict often exacerbated by alcohol. Using conflict resolution skills especially towards persons affected by alcohol, is a necessary tool in combating alcohol fuelled violence. Our online Conflict Resolution course provides you with a great way to understand how you can effectively manage conflict in the workplace across Australia.

Approved National Training Organisation

AAAT is approved by the Australian Skills Quality Authority (ASQA) to deliver a range of courses for the Hospitality industry, including Responsible service of alcohol, Basic food safety and Food Safety Supervisor.

Train at your convenience

Once you have registered you will have access to your online training account with all the information and resources you need to complete your training. You are able to start, stop and resume your training at any time.

24/7 Online

Training is done 100% online, is fully secure and takes approximately 2 hours to complete. To help you through you can speak with one of our qualified trainers for support. Taking the AAAT course online is fast, convenient and fully supported if assistance is required.

Industry Supported

Our online courses are supported by many Australian pubs, clubs and venues in the hospitality industry. Some of our clients include Nando’s, Moet Hennessy, Boost Juice, Dan Murphy’s and BWS. We are the also the preferred training organisation for the Australian Liquor Stores Association.