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NSW digital licence for RSA/RCG - NEW!

22 November 2016

Liquor & Gaming NSW introduces digital licence for RSA/RCG competency cardholders
In a first for Australia, Liquor & Gaming NSW in partnership with Service NSW has introduced a digital licence for Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) competency cardholders.

Individuals can now download the digital version of their card on any smartphone or tablet.

Benefits of the digital competency card
It is available for existing and new cardholders, providing a convenient, secure digital licence that can be downloaded on smartphone or tablet. The app will work even when network coverage is unavailable.
The digital competency card solves the issue of employees losing their card or leaving it at home.  It can be quickly displayed on any smartphone or tablet when you or inspectors need to check it.
The digital card provides real time updates, and displays renewal reminders and a history of checks by compliance officers.
While it is up to the licensee as to where staff keep their phones while working, it is recommended that phones are easily accessible in case of an inspection.

The digital licence is initially being introduced as an optional extra to the physical card.

Cardholders should check with their employer about the use of digital licences and accessibility while at work and decide whether the physical competency cards should also be carried.

The digital competency card is available to download through the MyServiceNSW app, available on the iTunes Store or Google Play.

More information on the RSA/RCG competency card digital licence and how to apply for one, is available on the Liquor & Gaming NSW website.