Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency cardholders can now replace their card online.
An RSA/RCG card needs to be replaced if the card has been lost or stolen.
The new online form makes it easier for you and your staff to replace a card by eliminating the need to submit a paper form.
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How to replace an RSA/RCG card:
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complete the online form
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if your card has been stolen, report it to the police
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access a free digital version of your card through the Service NSW App – available to download from the iTunes store or Google Play.
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Read more about competency cards on our website.