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Special Needs

Online assistance & Special Needs

If assistance is required for support issues including special needs such as language barrier, please call 1300 287 554 or email info@aaat.edu.au

AAAT offers assistance where requested or required for all of our accredited units/courses being:

  • SITXFSA001 - Use Hygienic Practices for Food Safety
  • SITXFSA002 - Participate in Safe Food Handling Practices
  • SITHFAB002 - Provide Responsible Service of Alcohol
  • MLP1 - 52735WA - Manage Legislative Responsibilities for the Sale, Supply and Service of Alcohol of the Course in Management of Licensed Premises

Language, Literacy and Numeracy

All students who advise Access All Areas Training of their special learning needs will be provided with the appropriate support and guidance with the aim of assisting the student to obtain competency in the course undertaken.

This assistance provided by Access All Areas Training will be within the principles of fairness and flexibility of workplace assessment and will be offered in a discrete manner.

A minimum standard of language, literacy and numeracy is required to complete online learning. If the participant fraudulently declares the minimum level is met, a statement of attainment may not be issued.

All students are questioned at the time of enrolment where they are provided with the opportunity to declare special needs in this area.

If this is not indicated, the student has declared they have the minimum language, literacy and numeracy skills to proceed with online learning.

*Please be aware that the Google Translation functionality on this website, should be used as an aid only. Translation from one language to another may sometimes vary. 

Learning Skills Required


To ensure you receive an adequate level of support with your training and assessment, please consider the following questions.

  • Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this online course?
  • Do you believe you have the literacy skills to read and interpret documents such as:
    • Identification (ID) cards?
    • Proof of age cards and driver’s licences?
    • Statutory signage and warning signs?
  • Wording within advertising or promotional material, such as in-house policies and procedures and any other general plain English regulatory and advisory information issued by local, or state and territory liquor licensing authorities?
  • Do you believe that you have the numeracy skills to measure and calculate standard drinks or samples and calculate blood alcohol levels to determine alcohol consumption?

If you are not confident that you will understand any of the components of this online training, contact us - 1300 287 554 or email info@aaat.edu.au  and we will make arrangements to assist you in your training or offer you face to face training if available in your area.

Please also refer to our student handbook if you have further questions or email info@aaat.edu.au

Access and Equity

Access All Areas Training is committed to providing training and assessment services to all clients regardless of race, religion, sex, socio-economic status, disability, language, literacy or numeracy.

Access All Areas Training provides assistance to all clients to identify and achieve their desired outcomes.

Access All Areas Training upholds the principles of equal opportunity.

Provider #52312