Guides & Resources — Compliance Training Guides for Australian Hospitality
Access All Areas Training (RTO 52312) has produced three comprehensive compliance guides for Australian hospitality workers, food businesses, and venue operators. Each guide covers the full training pathway for its topic — state-by-state requirements, certificates, cards, employer obligations, and FAQs — verified against official regulator sources and updated for current requirements.
These guides are written specifically for the hospitality sector. Whether you work in a bar, restaurant, hotel, bottle shop, club, or licensed food business, the guides below explain exactly what training you need, what you receive, and what your employer needs to keep on file.
RSA Training Guide — Responsible Service of Alcohol
Summary
The RSA Training Guide covers everything you need to know about Responsible Service of Alcohol training in Australia. RSA is legally required for anyone who sells, serves or supplies alcohol at a licensed venue — but the process, evidence type, and certificate you receive differs significantly by state.
What the RSA Training Guide covers:
- What RSA is and what SITHFAB021 covers
- State-by-state RSA pathways for all 8 Australian states and territories
- NSW competency card process — interim certificate, Service NSW, 5-year card
- Victoria two-step process — SITHFAB021 course plus mandatory SHARPR module via LCV Learning Hub (mandatory from December 2025)
- Queensland, WA, SA, Tasmania, NT and ACT requirements
- RSA card vs certificate vs Statement of Attainment — what each one is
- Interstate recognition — when your RSA works in another state and when it doesn't
- RSA for specific venue types — bottle shops, clubs, restaurants, events, under-18s
- RSA for employers — training register, state-by-state obligations, multi-site guidance
- RSA and RSG — Responsible Service of Gambling explained
Food Safety Training Guide — Food Handler and Food Safety Supervisor
The Food Safety Training Guide explains the two food safety training pathways in Australia — Food Handler (SITXFSA005) and Food Safety Supervisor (SITXFSA005 + SITXFSA006) — and when each is required. It covers Standard 3.2.2A, which became mandatory for most food businesses from 8 December 2023, and explains the NSW Food Authority requirements that apply specifically to NSW food businesses.
AAAT is an ASQA-registered RTO (52312) and an NSW Food Authority Approved Provider (25813). This guide is written specifically for the hospitality sector — it does not cover health sector or aged care food safety requirements.
What the Food Safety Training Guide covers:
Food Handler vs Food Safety Supervisor — which pathway you need and when
Standard 3.2.2A explained — the three tools, Category 1 vs Category 2 food businesses, evidence requirements
Why completing both SITXFSA005 and SITXFSA006 is required to receive the NSW Food Authority FSS certificate
NSW single-RTO rule — from 1 September 2025, both units must be completed with the same approved RTO
NSW FSS recertification rule — from 1 March 2026, recertification must be completed with the same approved RTO
NSW mandatory key focus areas — allergen management, safe egg handling, cleaning and sanitising, Food Act offences
State and territory guidance for all 8 states
Workplace records and practical tools
WA Approved Manager Guide — Manage a Licensed Venue in Western Australia
The WA Approved Manager Guide covers the complete pathway to obtaining and maintaining a WA Approved Manager card — the legal requirement for anyone who manages or supervises a licensed venue in Western Australia. The card is issued by LGIRS and is separate from RSA.
What the WA Approved Manager Guide covers:
What the WA Approved Manager card is and who needs it
Unrestricted vs Restricted card — which applies to your venue type
Full application process — MLPLCA001 course, National Police Certificate, online portal, WA Post Office lodgement
5-year card validity and renewal process
Temporary Approved Manager arrangements
RSA as a prerequisite for the unrestricted pathway
Employer obligations and licensee responsibilities
Venue type guide — hotels, bottle shops, clubs, restaurants, events
About These Guides
Access All Areas Training has been delivering online compliance training since 2010. These guides are produced by AAAT's compliance team and verified against official government and regulator sources — including Liquor & Gaming NSW, Liquor Control Victoria, Business Queensland, LGIRS Western Australia, Consumer and Business Services SA, Service Tasmania, NT Government, Access Canberra, and the NSW Food Authority.
All three guides are free to read. They are updated when regulations change — including the Victorian SHARPR module (mandatory December 2025), the NSW single-RTO rule (September 2025), and the NSW FSS recertification rule (March 2026).
Questions not covered in the guides? Call 1300 287 554 or email info@accessallareastraining.com.au.